Stony Brook Holiday Packages

The location is great. The lobby a real bonus. The staff friendly. We are still waiting a refund payment for our room though as it was overcharged.

We loved the Arlo from the moment we walked. Very clean, very comfy, Altair for breakfast was exceptional, absolutely loved the lobby spaces, especially by the fire Christmas time. Cleaners did a wonderful job, too. Beautifully decorated for the season. The only downside observation I’ll make relates to the lack of enthusiasm from the front desk staff (BUT! They were still lovely. Just not so outgoing with smiles and words - but this has been the same in majority of the stores/venues around NYC). You feel more like an inconvenience, than a welcomed guest. Where we’re from, customer service with a welcoming spirit is so highly valued. Having said that - we truly did love our stay at the Arlo Midtown.